Thank you for using Neighbour Express for picking up your package. Please check the pick-up process and frequently asked questions below, if you have questions to ask, feel free to contact us.
Q1. Who is Neighbour Express?
Q2. When can I go to the store to pick up my parcel?
Q3. What should I do if the parcel is not at the store?
Q4. How long will the package be stored at the pick-up location?
Q5. I forget to bring the door tag or ID, can I pick up my parcel?