Thank you for using Neighbour Express for picking up your package. Please check the pick-up process and frequently asked questions below, if you have questions to ask, feel free to contact us.
Q4. How long will the package be stored at the pick-up location?
A: The parcel will be held for 10 days in the store. If you haven’t picked up your parcel in 10 days, please contact Uni Ex: https://uniexpress.ca/contact
Q5. I forget to bring the door tag or ID, can I pick up my parcel?
A: Unfortunately, customers need both a door tag and personal ID to pick up the package.
Benefit
No more lost package
Save on shipping cost
Pick up your package in walkable distance
Get package faster
Key Factors
Shipping costs can get costly especially on international platforms. With Neighbour Express, you can reduce shipping costs by more than 50%.
Afraid that someone will steal your packages? With Neighbour Express, your package is secure, no more submitting lost claims with express companies.
Tired of travelling to a far pickup location? With Neighbour Express, you can pick up your package within walkable distance.
Worried about the high costs to ship returns? With Neighbour Express, your return process will be easier and cheaper.